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Does Your Phone Bill Affect Your Credit Score?
July 1, 2025

Quick Answers
Paying your phone bill on time typically does not build your credit history, as carriers generally do not report these positive payments to the major credit bureaus.
However, failing to pay your bill can negatively impact your score if the account is sent to a collections agency, which will then report the delinquency.
Some newer services allow you to voluntarily add on-time utility and phone payments to your credit file, but this is an opt-in process and not standard practice.
What is your phone bill amount?
A phone bill is a monthly statement from your mobile carrier that itemizes the costs associated with your service plan. These charges typically include your base plan rate for data, calls, and texts, along with any additional fees for international usage, equipment financing, or insurance. The final amount due can fluctuate depending on your specific plan details and any overages incurred during the billing cycle.
While timely phone bill payments are not typically reported to the major credit bureaus, failing to pay can negatively affect your credit score. If an account becomes delinquent, the carrier may turn it over to a collection agency. This collection action can then be reported to the credit bureaus, potentially lowering your score and impacting your ability to secure credit in the future.
Can Your Phone Bill Impact Your Credit Score?
While paying your phone bill on time doesn't typically boost your credit score, failing to pay can have serious consequences. Here’s how an unpaid bill can negatively impact your credit.
- Regular Payments Go Unreported: Telecom companies do not usually report your on-time payment history to the three major credit bureaus (Equifax, Experian, and TransUnion), so standard payments don't affect your score.
- Missed Payments and Late Fees: If you miss a payment, your provider will likely charge late fees and attempt to collect the debt. At this stage, your credit score is still generally unaffected.
- Account Sent to Collections: After several months of non-payment, the phone company may charge off the debt and sell it to a third-party collection agency to recover the outstanding balance.
- Negative Mark on Your Credit Report: The collection agency will report the delinquent account to the credit bureaus. This creates a negative entry, known as a collection account, on your credit report.
- Significant Credit Score Impact: A collection account can significantly lower your credit score and will remain on your credit report for up to seven years, impacting your ability to secure future loans.
How Much Will Your Phone Bill Affect Your Credit Score?
Several factors determine the extent to which your phone bill can influence your credit score. Here are the key things to consider:
- Payment History. Late or missed payments reported to credit bureaus can lower your score. Conversely, consistent on-time payments may help build a positive credit history over time.
- Hard Inquiries. Applying for a new phone contract often requires a hard credit check from the carrier. This can cause a small, temporary dip in your credit score for a short period.
- Collections Accounts. An unpaid phone bill sent to a collection agency will appear as a derogatory mark. This can significantly damage your credit score and remain on your report for years.
How You Can Avoid Your Phone Bill Affecting Your Credit Score
Set Up Automatic Payments
The most effective way to protect your credit is by ensuring consistent, on-time payments. Setting up autopay with your provider eliminates the risk of forgetting a due date, which prevents your account from becoming delinquent and being sent to a collections agency.
Consider Prepaid Plans
Opting for a prepaid phone plan can completely remove credit from the equation. These plans don't require a credit check and, since you pay for service upfront, there is no monthly bill that could become overdue and negatively impact your credit score.
Choose the Right Card to Your Phone Bill
No matter your current standing, improving your credit score is an achievable goal through consistent, positive financial habits. With dedication and the right strategies, you can see meaningful changes in just a few months.
Establish automatic bill payments. Since payment history is the most significant factor in your score, setting up automatic payments ensures you never miss a due date and build a positive record.
Reduce your credit utilization. Aim to keep your credit utilization ratio below 30% by paying down balances or requesting a credit limit increase, as this is the second most important factor in your score.
Monitor your credit reports. Regularly check your reports from the three major bureaus for inaccuracies or fraud by getting your free credit reports and disputing any errors you find.
Become an authorized user. You can be added to the credit card of someone with a strong payment history, allowing their responsible usage to positively impact your own credit file.
Limit hard inquiries. Avoid applying for too much new credit in a short period, and when rate shopping for a loan, do so within a 14-30 day window to minimize the impact on your score.
Diversify your credit mix. Lenders like to see that you can responsibly manage different types of credit, so having a mix of revolving credit and installment loans can be beneficial.
The Bottom Line
Your phone bill generally won't affect your credit score unless you miss payments and the account goes to collections. Financing a new device through your carrier may also be reported.
Frequently Asked Questions
Can paying my phone bill on time improve my credit score?
Typically, on-time phone bill payments are not reported to credit bureaus, so they don't directly build your credit. However, some third-party services can report them for you.
Will switching phone carriers affect my credit score?
Switching carriers itself won't impact your score, but the new provider will likely run a hard credit check, which can cause a temporary, minor dip.
How long does a late phone bill payment stay on my credit report?
A collection account from an unpaid phone bill can remain on your credit report for up to seven years from the date of the first missed payment.
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